Frequently Asked Questions


COMING SOON

Getting Started

Sign and return both ELD and Temperature Letters to [email protected].

Fill out the 2 min, ELD Survey

https://forms.microsoft.com/r/sXsgT1x7cv

Fill out the 2 min, Temperature Survey

https://forms.microsoft.com/r/JKqZs80b93

Create an Account with One Network: If your organization does not have an account with ONE Network, create an account by visiting https://www.onenetwork.com/register-to-join-one-network.

Select your preferred integration method:

Thank you for filling out the form.

If you have selected EDI or API as your integration method:

  1. A member of our team will review your information, confirm your setup in the
  2. If you have not integrated with us in the past, you will be sent an Integration agreement to

The API/EDI team will then reach out to you to and help you complete the integration.

If you have selected ELD:

Please follow steps on the Quick Guide to ELD Tracking

If you have selected Mobile:

Please use these guides

Driver Application User Guide

Anonymous Off-Network User Guide

In Scope vs Out-of-Scope

In-Scope

Any Kroger or Vendor Managed shipments tendered through One Network or Itrade, whether a Kroger or Vendor Manage Lane

Out of scope for both ELD and Temp:

  1. Inbound to a manufacturing facility, not tendered via One Network
  2. Inbound to a Kroger Fulfillment Center
  3. Direct Store deliveries (DSD)
  4. Less than Truckload (LTL)
  5. small parcel

Out of scope for Temp Requirements:

  1. Ambient loads
  2. All produce suppliers
  3. All case-ready meat supplier

**Kroger defines FTL as shipments exceeding 10,000 lbs or 750 cubic feet.

 

Yes, floral shipments are considered as produce. Floral shipments are not required to send temperature data to One Network

Kroger is requiring all Carriers, Brokers and Suppliers to sign and return the ELD letter to Kroger ([email protected] ). If you do not ship temperature-controlled products to Kroger, you do not have to sign the Temperature letter.

  • If the Reefer Trailer is single temp, you are not required to send the temp of all three zones
  • If the shipment does not require different temperature zones, you are not required to send the temp of all three zones

Kroger defines Full Truck Load (FTL) as shipments exceeding 10,000 lbs or 750 cube. If your shipments exceed this, they are considered as FTL and are not exempted.

Exemptions will not be granted. Please refer to in Scope versus Out of Scope.

 

 

We have not set any product temp variances or discussed deny products through this solution.

 

One Network Data Integration Options

ELD Telematics Integration – ELD Based tracking is an easy and secure way to connect your ELD units to One Network to share vehicle location data.

Carrier Mobile Application Integration – This option allows carriers to send location tracking data directly from their Mobile device.

EDI Telematics Integration – EDI is a direct system-to-system integration that would push shipment location data from your internal systems to One Network

API Telematics Integration – One Network API supports timely and frequent updates from your source system to One Network

Kroger managed (pre-paid) carriers are required to send EDI 204, 214 and 990 to One Network.

Non-Kroger managed (Collect) carriers are required to send EDI 214. EDI 204 and 990 are optional.

Contact Us

Kroger Program Questions

[email protected]

One Network Questions

[email protected]

One Account Creation Support

[email protected]